[Resolved]  Snapdeal Cheating — Snapdeal cheated me with me a product with false description on website

Address:	Hyderabad, Andhra Pradesh, 500072
Website:	www.snapdeal.com/product/infocus-m260-zl2-8gb/619518605458

Dear All, Here is a another example, how SNAPDEAL is making customers FOOLS..! I bought InfocusM260 mobile from Snapdeal. From the Box User manual is missing and Light sensor is not available on mobile, they have given Light sensor-Yes. I placed the request for return the product, because, i am not satiesfied with the Camera and Screen quality. I got call from Snapdeal Customer care regarding return request, they said, Snap deal won't accept the retun or refund for electronic items. After few hours, i got another call from snapdeal, and they said, visit the Infocus Service center and bring the retun letter from service center. Because SNAPDEAL is not manufacturer of the mobile. If i didn't brought the letter from Service center they will close the my request..!! And after i got few calls, every one repeating the same lines. I asked about, why user manual is missing from Box, the person said "YOU CAN DOWNLOAD FROM ONLINE". If INFOCUS sent sealed box to SNAPDEAL how the user manual is missig from the Box...? If I ask about the product quality, they will say need to go to Service center and bring the letter from there, How about the User Manual, and who will responsible for that...? I am wondering, if i am not satisfied with the product, why they are not accepting the return request..? SNAPDEAL people will give a call for 5 Sec and if I didn't answer the call they will drop a mail like "We tried contacting you on your registered number (*******3*1*) but couldn't reach you. If this number is not in use, please share an alternate contact number by replying to this mail". I am requesting to all my friends to don't entertain electronics from SNAPDEAL. They will change the terms and conditions as per their wish, , !! They are simply making customers FOOL..!! Please broadcast this to maximum people to know how the branded company making customers FOOLS..!!