[Resolved] Snapdeal.com — [protected]

malya prince

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110016

I ordered micro max silver canvas 5 on 25 th oct, i received it on 28th of oct when i tried to switched it on its never working after that i call snapdeal customer care to confirm this after that they assign an service engineer for this, 1st of nov service engineer came and check the mobile he confirm that mobile is not working, we will replace this, on 2nd nov snapdeal person came and collect the mobile, now they said my req is wrong. till now i didn't get my mobile i have all mails which i received from snapdeal and recorded calls also.if i didn't get any confirmation about my phone till today evening i will file a complaint in court pathetic service

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Jan 3, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 05, 2016

Snapdeal.com Customer Care's response Dear malya prince,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Dec 03, 2016

Snapdeal.com Customer Care's response Dear malya prince,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal