Snapdeal.com — 16GB Pendrive Simply does not work

Address:Kolkata, West Bengal

I bought a 16 GB Yoda pendrive from microware. It was to be a birthday present for a relative, so it was only a couple of days after delivery that I took it to him, and a couple of days after THAT when I came to know that it wasn't working. In the meantime the possibility of a return within 7 days was over. I had bought 3 pendrives at the same time, 2 of which are working absolutely fine. But one is not, it heats up when it is connected to a computer and simply stops operating. It wont even open. My order number is [protected]. 'dinosaur drivers with casing 16GB'. If a return or even refund is possible it would be much appreciated Thanks Anasuya Goswami
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Snapdeal.com customer support has been notified about the posted complaint.
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Dear Anasuya,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team
Dear Anasuya,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team

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