[Resolved] Snapdeal.com — [protected] dated 14/08/2018 multicolour rakhi gift hamper

[email protected]

from Jalpaiguri, West Bengal

Address:	New Delhi, Delhi, 110020
Website:	www.snapdeal.com

I have ordered a multicolour rakhi gift hamper for my brother at muhammadabad. I have mentioned full address. When i am tracking my order its showing that they attempted three times to deliver the gift/customer not contacted/wrong address. But courier boy contacted my brother on 21st august 2018 and was asking the order number, then i have talked to courier boy & gave him the details. Then courier boy assured that your product will be delivered tomorrow. Finally on 23rd of august he said we have not received such kind of product. I have tried to contact customer care, mailed three times & also tried to change the address but all was unsuccessful.. As per site status they product will be returned to seller. The details are mentioned below.
Order no: [protected] dated 14/08/2018
Awb number:[protected]
Courier order ref: slp[protected]

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Sep 30, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Aug 25, 2018

Updated by [email protected] Somehow miscreants have got my number from This site or from the courier boys and they are assuring me that I will deliver your material i[censored] tell me the Debit Card Number. Their numbers are menioned herewith [protected] and [protected]..

Verified Support

Aug 25, 2018

Snapdeal.com Customer Care's response Hi Rekha

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Verified Support

Aug 26, 2018

Snapdeal.com Customer Care's response Hi Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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Comments

Kanduri Anjaneyulu

from Mavoor, Kerala

I return item not get amount
[protected] order no

Snapdeal.com Customer Care's response, Aug 25, 2018

Verified Support

Hi Kanduri

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal