[Resolved]  Snapdeal.com — About mobile phone- Z2 plus

Address:	New Delhi, Delhi, 110052
Website:	Snapdeal.com

Sir,

I am Priya Gandhi.
Order No. [protected]

I had ordered for Z2plus 32gb mobile on 29th April 2017.
I had received the same on 7th May 2017…
& when I asked the courier boy to open the same, he just refused to allow me open the pack in his presence.
His name is Jitender Singh

Though the product is not physically damaged, yet it's not working properly.
Its rear camera is working pathetically.

Even though I have raised the request for return and refund of money on the same day i.e 7th May 2017……

still no one has come to pick up the mobile as per the " easy return policy " of your company...

I need this phone to get picked up from my place and my money to be refunded...

Please do this on an urgent basis as I am so frustrated with your services...

And have decided even to never purchase anything from your company...