Snapdeal.com — About my refund was not credited to my bank account

Address:Online

I had ordered leotude brown sweatshirt in SnapDeal they sent the item on December 7th through by delivery boy after receiving the product I had checked it and it was not fit to me then I had returned back and asked them for refund they had picked up the product on December 7th itself but till now they couldn't refund my amount to my account please help me this SnapDeal is fake app
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Snapdeal.com customer support has been notified about the posted complaint.
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Dear Customer,

Hope you are doing well.

Really sorry for the unpleasant experience. Your concern has been escalated and you will be contacted by our team at the earliest.

Regards,

Team Snapdeal

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