[Resolved] Snapdeal.com — About the refund of the returned product.

Raman_B

from Pune, Maharashtra

Address:

411016

I have ordered the helmet from snapdeal.the order was cancelled before the delivery because I was watching the same product at lower price than I ordered.So I ordered the product again.This time I have received the faulty product.So again I returned that product too.
This way I have returned both the received products.The returned product is marked as returned against the old order which was not all delivered to me.And the refund of actual return order is not yet done.

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Jan 2, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2016

Snapdeal.com Customer Care's response Dear Raman_B,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Nov 01, 2016

Updated by Raman_B I want the refund of the above order immediately.As the product was already picked up before 13 days.

Nov 10, 2016

Updated by Raman_B No refund has been received yet from snapdeal.I request consumer forum to please look into this matter and do the needful at the earliest.

Verified Support

Nov 30, 2016

Snapdeal.com Customer Care's response Dear Raman_B,

Our team got in touch with you and informed you that refund has been processed from our end.

Regards,
Team Snapdeal