[Resolved]  Snapdeal.com — accusure 50 strips & 100 round lancets

Website:

www.snapdeal.com

I ordered this product https://www.snapdeal.com/product/accusure-50-strips-100-round/[protected] on 30th june for my mother and received it on 8th july. The expiry on the paperbox of the strips bottle was july 2017, but inside i. E. On the bottle it was june 2018. The bottle was sealed and hence we didnt return. However since we had some old stock, we opened the sealed bottle only yesterday and to my horror it was totally empty, not a single strip.

After writing to snapdeal (Their cusotmer support helpline is useless, you will never be able to talk to a representative), they immediately declined any return stating its more than 7 days.
This is totally against customer satisfaction, even though a return cannot be done, some action against the seller should be taken or any confirmation that they ensure it doesnt happen to other customers. They had zero empathy towards the situation and no intention to help the customer.

I would like to raise a complaint against snapdeal and the seller hi-tech surgicals https://www.snapdeal.com/seller/Sefcef