[Resolved]  Snapdeal.com — Adidas superstar white casual shoe

Address:Chandigarh, Punjab, 160002
Website:Snapdeal

Em placed a order on 26april 17 and received this product on 3rdmay 17 but the product quality I dnt like it that's y em return this product. The product is pickup on 13th may 17. By snapdeal courier executive and after a quality check snapdeal email me on 18th may 17 snapdeal initiated my refund and reflect in 4 business days in my bank account. But I didn't get my refund in bank account. So em called to snapdeal customer support and ask about my refund and they said to me sorry we didn't give ur refund b.coz in ur account some discrepancy. What's the meaning is this? Snapdeal received a product so why they dnt give my refund? Snapdeal take the product and my money both. This totally wrong and where is this mentioned that company take money and product both. Snapdeal harrased me a lot. Snapdeal don't have right to take money and product both even anyone don't have rights. So my request to you please give my refund.
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Jun 23, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
May 20, 2017
Snapdeal.com Customer Care's response
Dear Happy2330,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
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