[Resolved]  Snapdeal.com — After 8 days of cancellation refund not initiated.

Address:Kamrup Metropolitan, Assam, 781022
Website:www.consumercomplaints.in

I had ordered two blanket on 6th nov 2016, but on 10 th nov snapdeal itself had cancelled one order. I need two blanket so i cancelled other order on 10 th nov morning. But snapdeal not refund my money. I sent several mail but till now i did not get my refund. I tried their customer care no but there no option to talk to their executive. How snapdeal can cheat people without a proper customer care number where we can connect their executive. My order no [protected]
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Dec 23, 2016
Complaint marked as Resolved 
My issue is not resolved . still my refund is not initiated. how can they marked as rosolved issue when my issue is not resolve. worst service .
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Nov 17, 2016
Snapdeal.com Customer Care's response
Dear Arpita Adhikary,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
Verified Support
Nov 21, 2016
Snapdeal.com Customer Care's response
Dear Arpita Adhikary,

We understand the plight. We will get the issue checked and update you at the earliest.

Regards,
Team Snapdeal
Complaint comments 

Comments

Worst customer service of Snapdeal. After 11 days of cancellation, refund is not initiated.

Snapdeal.com Customer Care's response, Nov 22, 2016
Verified Support
Dear Arpita Adhikary,

We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

Regards,
Team Snapdeal

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