[Resolved] Snapdeal.com — after ordering getting fake calls

mrashishg

from Delhi, Delhi

Address:

New Delhi, Delhi, 110001

I ordered a product from snapdeal after which i started getting fake calls regarding winning tata safaari from two nos. [protected] and [protected].
After i asked them few questions about how and why, believe they couldnt understand and started abusing me.
I also informed snapdeal customer care and their ceo about it by sending them an email... I dont know what the heck is going on!!!
Our personal info is not safe at all...

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Dec 22, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2019

Snapdeal.com Customer Care's response Dear Customer,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal

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Comments

Devendra N. Maniar

from Mumbai, Maharashtra

I have purchased Titan Raga Watch from Snapdeal. com. The model no. is nk9710ym01 . But it was fake and not working.

Snapdeal.com Customer Care's response, Nov 14, 2019

Verified Support

Hi Devendra,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal