[Resolved] Snapdeal.com — Amount debited but order not placed

Dheerajtiwari777

Website:

www.snapdeal.com

I placed an order dated 12 november 2016 (Sim mom powder) by snapdeal, i paid amount by bob credit card but it is not showing on my orders.
As per bank amount deducted and i also received and message from bank for debit.
Once i tried to contact to snapdeal then no way to contact customer care executive and cant get any information without order number.

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Dec 17, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 16, 2016

Snapdeal.com Customer Care's response Dear Dheerajtiwari777,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help.

Regards,
Team Snapdeal