Snapdeal.com — Amount not refunded | |||||
I had purchased a wallet from snapdeal worth Rs. 1025 (Order ID: [protected]) on 15 Jan, 2015. The product was delivered to me on 19 Jan, 2015. I did not like the product, so placed a return request for the same on 20 Jan, 2015. Return pickup was done on 21 Jan 2015. But I have not received the refund for the same till date. I have contacted customer care many times, had hours of conversations but every time I just get to listen that they regret for such long delay and I would receive the refund by end of the day. But no response. Even after mailing at customer care many times : Reference No. 18796079, 18571961, 19017679, 19109004. I have not received a single response from Snapdeal. Was this information helpful? | |||||
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Snapdeal.com customer support has been notified about the posted complaint. | |||||
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
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Hope you are doing good.
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Team