[Resolved]  Snapdeal.com — Amount not refunded

Address:

West Bengal

Hello. I, ms. Tumpu kamki, am a consumer of snapdeal. Recently, i received a call telling me that i won a price from snapdeal. I decided to search google for more information and found this snapdeal website that supposedly deals with all snapdeal winner list inquires. After acquiring their phone number from the website, and confirming that the number iidentified is of snapdeal, i ended up paying about 17, 000/- for the prize. When they further asked for 20, 000/- citing that i have to pay the amount for income tax, i cancelled it and asked for refund. After waiting for 4 days, they are again asking for amount 2, 200/- to avail my refund. Also, the company should be responsible where their official logo is being used. I am at my wit's end. Please help me. I have call recording, payment receipts, and a video provided by the person with whom i talked to about this winning prize.