[Resolved] Snapdeal.com — Amount refund

Gajanana Bhat

from Bengaluru, Karnataka

Address:	560085
Website:	Snapdeal

I have ordered I phone 5s on Dec 8th. Order- ID-[protected] and snap deal failed to deliver the product and postponed 3 times and even after they failed to deliver the product.Hence I have cancelled the order on Dec 17th.and got the cancellation confirmation as well after that as per tracking update I suppose to get refund amount on Dec 23rd. But I haven't got till now and not even single call from Snap deal.it is very pathetic poor customer service and they are cheating to Customer's. I need my money back asap.my contact number [protected].
Regards
Gajanana.

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Jan 30, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2016

Snapdeal.com Customer Care's response Dear Gajanana Bhat,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,

Team Snapdeal