[Resolved]  Snapdeal.com — Aquaguard r.o

Address:201005
Website:snapdeal.com

Dear sir,

I have bought Aquagrand R.O from reputed online merchant snapdeal on 19th april but thats not giving in good quality of water its taste salty. I requested for replacement but after passing 20 days no pick up done. I have purchased r.o for facing problem
Of hard water, but you have not replaced with good condition so i am facing problem. I have communicated your executives a no of times and as per executives and supervisors i am trying to replace as soon as
Possible and every time giving 2 to 3 days. 20 days passed and no pick up done and replacement due.

Due to such reason i am suffering. I have plan to go outside but due this reason i am facing problem.
I call every day to helpline and executives and floor manager replied every time that he or she taking the ownership to solve the problem. But after three days when i contacted he changed the date of pickup.

So i request you to arrange replacement immediately or refund the amount so i can purchase from others and utilized. Then after you will pick up as per your wish.
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Jun 12, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
May 11, 2017
Snapdeal.com Customer Care's response
Dear sach.k,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
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