[Resolved]  Snapdeal.com — Aquaguard water purifier

Address:New Delhi, Delhi, 302019

I purchased aquagrand water purifier from snapdeal.com on 29 june 2016. After i call several time for installtion on aquagrand [protected] but nobody comes for installation. After that i arrange a guys and install it. After that i was going out of station for a month when i come back and check device its not working.

Thereafter i complaint on aquagrand but not get any resolution again then i call snapdeal on [protected] again i have no resolution. I write several emails on [protected]@snapdeal.com, kunal. [protected]@snapdeal.com, [protected]@snapdeal.com but not given any positive reply on it.

After 10 days i receive call from snapdeal and said that we try to solve your issue but for that you need to pay visiting charges, i said there no issue i pay for that but atleast send guys or cancel my order.

Now again pass approx 20 days and not get any solution from snapdeal.

Snapdeal totally fraud with me its send a totally defective product and now its support its totally make disappointment me as well not gives me resolution about it.
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Oct 10, 2016
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Sep 08, 2016
Snapdeal.com Customer Care's response
Dear mahimohit,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
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