Snapdeal.com — Autowheel wheel cover for maruti baleno order no [protected] | |||||
I purchased ‘’Autowheel wheel cover for Maruti Baleno - Set of 4” under Order no. [protected], Suborder no. [protected]. The same was delivered to me on 12th December 2015 under cover of Invoice no. S94963/15-16/51 dated 7th December 2015 by seller Hindustan Enterprises, NW-111, Vishnu Garden, New Delhi 110018. I took the wheel covers to a trye shop where the mechanic attempted to install them on my car. However, as these are over-dimensioned, two of the covers cracked immediately upon insertion. The balance two covers were not attempted. I registered a request no 15429896 for return on the grounds of defect in product design / quality immediately on 12th December 2015. I received a call from snapdeal representative on 13th December 2015, who upon hearing that two of the covers had cracked on installation, refused the return request. I am aggrieved by this response as the reason for the covers cracking on installation in spite of being done by a professional mechanic is that these are over-dimensioned for the application i.e. Maruti Baleno due to faulty design and / or workmanship and / or quality control. I am attaching pictures that substantiate this claim. I once again request Snapdeal to arrange to have the covers collected and refund my payment. Was this information helpful? | |||||
Snapdeal.com customer support has been notified about the posted complaint. | |||||
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
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