[Resolved] Snapdeal.com — bad customer service | |||
I received a defective item and created a replacement. Then i've changed my mind cancelled the replacement and decided to get a refund but their system not letting me to create a return. I complained many times but no response The support message system not working, so i can't send a message and no response for my emails from them. No option to speak to an representative in phone just a robotic voice. Was this information helpful? | |||
Sep 9, 2019 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Aug 06, 2019 Snapdeal.com Customer Care's response Dear Customer, We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out. Thanks! Team Snapdeal | |||
 2 Comments | |||
Comments
We have ordered in Snap deal and order ID [protected] is Missing product inside the box, we received only an empty box with no items inside it. No reply from snapdeal for the complaint raised against them.
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Reply
Dear Customer. You are winner of Snapdeal Online Company. You win 1st prize Tata Safari and amount rate is Rs- 12, 80, 148/- Registration services charge 7, 500/-on 30/07/2019 deposit contact on:-[protected] for more details Helpline no:[protected]
This was the message received.
This was the message received.
Snapdeal.com Customer Care's response, Aug 6, 2019
Verified Support
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
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