[Resolved] Snapdeal.com — balance refund

Tanvisaxena11

from Kanpur, Uttar Pradesh

Address:

Bareilly, Uttar Pradesh, 243001

Hello, this is rupali saxena. This is inform to you that i had purchased an item from snapdeal on 16th october 2016 but the quality of product was very poor, so that's why i returned that item. After a long period i have not received any amount against that order.
Reference no is 40198222. I also complained to snapdeal but there is no response form their side. Please resolve my problem as soon as possible.

Thank you

Rupali saxena w/o ashok kumar saxena
Bareilly
Mob - [protected]

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Oct 16, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Sep 07, 2017

Snapdeal.com Customer Care's response Dear Tanvisaxena,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

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Comments

dibya datta

from Kuchaiburi, Odisha

I returned a saree, I paid cash on delivery, I got a message that my money will be refunded to my bank account & i got a message the refund request was completed smoothly but still now I didnit receive/get my money so plz refund my money.

Snapdeal.com Customer Care's response, Sep 14, 2017

Verified Support

Dear Dibya,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.

Regards,
Team Snapdeal