[Resolved]  Snapdeal.com — Black heel wedges return

Address:	New Delhi, Delhi
Website:	m.snapdeal.com

I had ordered for black heel wedges in the month of december 2016... D product got delivered but since the product don't fit me... I requested for an exchange...
The snapdeal people collected my product in december 2016 and never gave me an exchange neither refunded my money... On the other hand, there is a problem on my homepage where in it appears that the black heel wedges are refunded already
I called them several times and told them abt both the problems, upon which i was informed that my heels were rejected by the quality team... So i requested for the return of the same product...
They promised me to do so. N also they told me that they will solve the problem on my homepage
.. But till date there is no sign of the return nor refund (June 2017) and neither an exchange... Its been half year n dese people are not working on my query neitr solving my problem on homepage
Plz work on my query and rectify the problem as soon as possible