Snapdeal.com — Bogus site, sent faulty cycle and now ........."sir dealer se direct baat kar lo"

Address:Gurgaon, Haryana

I purchased Hercules Act 110 from snapdeal on july 2013 Order ID - [protected] The cycle i got had scratches and the tube in front cycle was damaged, when i tried to inflate the tube, it exploded destroying the tyre also. When i called the customer care agent they told me to contact the dealer directly as they are just the "middleman". The dealer picked up the phone only once and just said that contact snapdeal. Many of my friends have also been cheated with this company. Ban this 420 company.
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Snapdeal.com customer support has been notified about the posted complaint.
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Dear Alok Sheoran,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

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