[Resolved] Snapdeal.com — Cancellation of order without any permission

dikole

from Pune, Maharashtra

Address:

Pune, Maharashtra

Order No. : [protected] I ordered a Vega full face helmet on 8 Dec 2014.The deadline was of 11Dec 2014.I didn't receive my shipment on that day, but after that day they promised that They will solve it within 2 days but still i didn't happen.After that i called them on their customer care they promised me again.Finnaly when I asked them on yesterday about my shipment they said it has been cancelled.I wasted my time & money & also it was really frustrating for me. they didn't even bother to ask about the cancellation & also the customer care support was slugish

Was this information helpful?

No (0)

Yes (0)

Aug 14, 2020

Complaint marked as Resolved

Related Snapdeal.com reviews

View all 14445 Snapdeal.com Reviews

Comments

Snapdeal.com Customer Care

from Delhi, Delhi

Verified Support

Dear Dikole,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from Delhi, Delhi

Verified Support

Dear Dikole

We deeply apologize for the inconvenience caused,

This is to inform you that this order is cancelled. As you have selected cash on delivery so there is no amount which we have to refund.

We look forward to continue serving you in future.

Thanks & Regards
Snapdeal Team.