Snapdeal.com — Cancelled my product after 10 days of product dispatch without asking me.

arundiphu

from Delhi, Delhi

Address:

Kapurthala, Punjab

This is with reference to order id: [protected] & oredr ID: [protected] related to my products which i ordered on 24th of oct. 2014. But after 10 days of waiting for dispatching the product they cancelled the order on their own and when i called them then they told me its their company policy. Is it right to cancel the order once after confirmation on their own by company without even asking the buyer? Please let me know what can i do now?

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Snapdeal.com Customer Care

from Delhi, Delhi

Verified Support

Dear Arund,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team