[Resolved] Snapdeal.com — Carry Pouch Not included inside the box as shown in the website.

[email protected]

Address:	122001
Website:	www.snapdeal.com

Hi.
I ordered Sony MDR-XB70AP/B In Ear Earphones with Mic (Black) from Snapdeal.com, Order ID: [protected] (1 Item). The order is fine until and unless one of my friend told me that I should also be getting a carry pouch inside the box. I looked into the box again but there was not carry pouch. I need a carry pouch as it is mentioned on the website or lese I need to get my order returned back as the order is incomplete.

Also the delayed caused in lodging this complain is that I was not aware if there should be a pouch also included inside the box.

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Jan 13, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2016

Snapdeal.com Customer Care's response Dear Ankit_tiwariri16,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,

Team Snapdeal