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Thanks to this forum. At last Snapdeal got in touch with me.
Through this forum i want to update the status of the complaint.
Initially snapdeal called me up and said that the Cash back would have been credited and wanted to send the statement of account. When I was ready to produce the same, they came up with a statement that the Cash back was available only if I had used App based transaction and not web based transaction.
Funny part is that, when I have sought proof from them that this offer and these conditions were made available in their website and that I have purchased through web and not through App, they dont have answer.
Now they have sent a 3rd party some webpage not of that of Snapdeal, which states that the offer is applicable only for app based transactions. When I insisted that I want proof on their website, they state that they cant produce. While 3rd party page is retrievable, their pages are not retreivable. They are not ready to give this statement also in writing.
This snapdeal is completely bogus site and cheating people. I want them to be properly punished.
Through this forum i want to update the status of the complaint.
Initially snapdeal called me up and said that the Cash back would have been credited and wanted to send the statement of account. When I was ready to produce the same, they came up with a statement that the Cash back was available only if I had used App based transaction and not web based transaction.
Funny part is that, when I have sought proof from them that this offer and these conditions were made available in their website and that I have purchased through web and not through App, they dont have answer.
Now they have sent a 3rd party some webpage not of that of Snapdeal, which states that the offer is applicable only for app based transactions. When I insisted that I want proof on their website, they state that they cant produce. While 3rd party page is retrievable, their pages are not retreivable. They are not ready to give this statement also in writing.
This snapdeal is completely bogus site and cheating people. I want them to be properly punished.
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Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
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Team Snapdeal