[Resolved]  Snapdeal.com — Casio edifice black dial wrist watch efr-534sg-1avdf

Address:New Delhi, Delhi, 110020
Website:Snapdeal.com

I have purchase casio edifice watch from snapdeal on 29 october and i received that 6th november but i want to return this product and raised the return request and the courier executive come to collect the product on sunday and i am doing a job in bank so that day bank was close after that he will never come to collect the product he cal many time to collect but never come at that time snapdeal close my return request and said we not refund your amount. So please look into this matter.
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Jan 9, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Nov 24, 2016
Joyjit's response
[protected]
Verified Support
Nov 24, 2016
Snapdeal.com Customer Care's response
Dear Shilpa.[protected]@yahoo.com

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
Verified Support
Dec 01, 2016
Snapdeal.com Customer Care's response
Dear Shilpa.[protected]@yahoo.com,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.comin case you need any further assistance.

Regards,
Team Snapdeal
Complaint comments 

Comments

When i track this item, this product was delivered ..but Courier person didn't call me single time.And therefore this product is automatically refunded..also the time of delivery was delayed ..

Snapdeal.com Customer Care's response, Nov 25, 2016
Verified Support
Dear Joyjit,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

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