[Resolved] Snapdeal.com — casio edifice watch

[Resolved] Snapdeal.com — casio edifice watch

D Dilipkhat from Pune, Maharashtra

Recently i purchased the casio edifice watch model no. Efr-539l at rs.1196/- whereas the same watch on the other e-commerce site was at approx rs.7800. I thought it would be a good deal but to my surprise i got a duplicate or as they say first / second / third copy. The product looks exactly similar to original when checked closely the model no. Was mentioned as efr-539. The letter "l" was missing. Additionally, the strap on the watch was that of plastic and not leather and was also of a different color which did not match as per the image. Have attached the original image from another e-comm site +1 photos Was this information helpful? No (0) Yes (0)
May 4, 2019 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Mar 16, 2019 Snapdeal.com Customer Care's response Hi Dilipkhat We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority. Thanks! Team Snapdeal Mar 17, 2019 Updated by Dilipkhat Order I'd [protected] Apr 02, 2019 Updated by Dilipkhat I have not heard anything from Snapdeal inspite of providing them with the order I'd Verified Support Apr 03, 2019 Snapdeal.com Customer Care's response Hi, Please share your order ID with us so that we can help you. Thanks, Team Snapdeal
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Md Shoaib Azad

Message and call on my cell phone number and they said me for registration form which cost amount 8500.00 and after it they took a amount for get charge Rs 18500

Snapdeal.com Customer Care's response, Mar 16, 2019

Verified Support

Dear Shoaib,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal