[Resolved]  Snapdeal.com — Change in address or order cancellation of order number [protected] ap

Address:411001
Website:www.snapdeal.com

Hello,

I have placed order with order id [protected] on snapdeal.
By mistake i have selected wrong address. I don't live
At that place now. So i wan't to change address for this order
And if not possible then want to cancel this order. If either
Of this is not done then order will not reach me. And i don't
Trust delivery guys, because they don't check any id on delivery
Mostly. So provide the possible solution. You phone number
Doesn't allow me to reach your executive or cancel my order.
Your app doesn't allow to change address or cancel order.
For cancelling order it ask's last three letters of invoice,
Which seems impossible. If i have not received my order,
How can i cancel it by giving three last three letters of invoice.
Please solve my problem.

The changed address should be:
Srijan digital platforms pvt ltd
G2 rajat rashmi chs
Lane 6
Opp ban of india
Koregaon park
Pune 411001 maharashtra

Snapdeal account details are:
Registered mobile: [protected]
Registered email: [protected]@live.in

Else i have to take matter to consumer forum for legal
Action.

Thanking you.

With regards,
Ankur pathak
+1 photos
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Jul 2, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jun 01, 2017
Snapdeal.com Customer Care's response
Dear ankurpathak.ap,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
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