[Resolved] Snapdeal.com — change phone number after the order is placed

[Resolved] Snapdeal.com — change phone number after the order is placed

S saketh005 from Hyderabad, Telangana

By mistake i placed an order by giving a wrong phone number for the delivery. How can i change my contact number for the item that is to be delivered. I already contacted snapdeal customer care, but they were not responsive to the problem. I was very much disappointed by the customer care. They couldn't even understand english and urging me to speak in hindi. Anyway i would like to have this problem resolved and i am hoping a response at least from u guys. Thank u Was this information helpful? No (0) Yes (4)
Sep 14, 2018 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Aug 14, 2018 Snapdeal.com Customer Care's response Dear Customer, Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. Regards, Team Snapdeal
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rajendra suhtar

from Udaipur, Rajasthan

Registration services charge 8500-/- on 8/8/18 snap deal deposit contact on-[protected], [protected] custmomer care no:[protected]

rajendra suhtar's reply, Aug 9, 2018

Registration services charge 8500-/- on 8/8/18 snap deal deposit contact on-6205677041, 8084051720 custmomer care no:180030028214 sir is no se bar bar call aa rahe hai

Snapdeal.com Customer Care's response, Aug 16, 2018

Verified Support

Dear rajendra suhtar,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal