[Resolved]  Snapdeal.com — Changing shipment date without Information.

Address:

Pune, Maharashtra

I am just simply customer Order No. [protected], from pune. I needed shoes and I did stupidity that I choose snapdeal. you committed me that on 13th oct. or before that you will ship the product. (Ref: email) During the time I called customer care 5-6 time that after 17 oct. I will not available on location because of 10 days diwali vacation. I asked all the option (fast courier option paying extra Rs. 99) and They assured me that we will dispatch product before 13th oct and you will received before 17th oct. Yesterday 8.30 pm also one person confirm me that today itself you will receive conformation email and message. Today morning one lady told me that your shipment date is 16th oct. What is going on I don't Know. Now they said to me that they are not responsible and who is responsible they don't know. 1) I choosed snapdeal this my fault ? 2) Is there any way I can received my product up to 17th oct. 3) Why will I choose snapdeal in feature.