[Resolved] Snapdeal.com — Cheat me with wrong product

jay72

from Delhi, Delhi

Address:	Mehsana, Gujarat, 384002
Website:	snapdeal.com

I ordered madhuram textiles kurti and due to wrong product received i send photos of wrong product to snapdeal and after that it approved my return request. After product received on their warehouse snapdeal refuse tomy money back

I pay rs. 1999 for this product and now product and money both i loss from snapdeal

I cheated by snapdeal but request you if you want to save money please do not purchase from snapdeal.

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Jul 22, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jun 12, 2017

Snapdeal.com Customer Care's response Dear jay72,
Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.
Regards,
Team Snapdeal

Jun 16, 2017

Updated by jay72 Dear

Snapdeal is fraud they send me same msg since I returned order but no result he keep both my returned product and my money.
if snapdeal has problem with item he refuse when i attached photos of wrong product but they told me after product reach at its warehouse

snapdeal cheat me with Rs. 1999 and i am sure that above msg is only for distract you this is not genuine msg

Verified Support

Jun 17, 2017

Snapdeal.com Customer Care's response Dear Jay72,

We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

Regards,
Team Snapdeal

Jun 24, 2017

Updated by jay72 Dear Sir,

You can see that snapdeal Procedure they not replied till now. I know snapdeal don't want to return my money please do some strict step I want to file a case becauase i do not want to bare loss of Rs. 19999

Jun 29, 2017

Updated by jay72 Till now my complaint not resolved. snapdeal doesn't want refund my money so that snapdeal gives foolish reason that we are work on it. A wrong item of Rs. 1999 snapdeal takes so much time if same issue done in high amount snapdeal what to do??

please take some strict steps against snapdeal because snapdeal is fraud and it is not refund my money easily.

Jul 13, 2017

Updated by jay72 till now my complain not solved and snapdeal not answering still

What is the next step