[Resolved] Snapdeal.com — Cheated by snapdeal.com and ignored by snapdeal.com | |||||
Dear Snapdeal, How could snapdeal.com assumed that my complaint is resolved without resolving. Here also you do the frauds. My complaint is not resolved yet, My complaint is about return the defective product which cost around 53065 Rs. and not about warranty issues. Following is reply from snapdeal.com where they are saying issue is resolved. I do not know what is wrong with snapdeal.com? Hi Satyashil, With reference to your complaint no. 15577687 registered against order number [protected], we are pleased to inform you that your concern has been resolved. We regret the inconvenience this might have caused you and at the same time assure you that addressing your concern is our topmost priority. As per last telephonic conversation we have inform you to contact the brand customer care number to claim warranty. In an unlikely event of your complaint remaining un-addressed or you not being satisfied with the resolution provided in the future, you may write to our Customer Services Manager at [protected]@snapdeal.com with the complaint ticket number. Customer satisfaction being our objective, we look forward to serve you again in the future. In case of any further assistance or clarification on this issue, please reply back to this email. Assuring you of our best services always, Yours sincerely, Team Snapdeal Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. | |||||
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We have escalated your concern to our team and are working on it. Resolution would be provided at the earliest, request you to cooperate in the meantime.
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Snapdeal Online Team