Snapdeal.com — Cheated me for Order no

Address:Khordha, Odisha

Hi, I have ordered 2 car tire from Snap Deal. Below is the details Snap Deal - Order ID - [protected] and Order ID - [protected] The order was placed on 4th November but it is not yet delivered. I have been contacting their customer support team to at least cancel my order so that I can buy it from Local market. They are saying it will be resolved in 48 hours- but not taken any action. I am fine to cancel the order and return back the Money. But they are not responding. Can you please help me in this.
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Dear Asit,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

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