Snapdeal.com — Cheating Customers by holiding money for 1 month & Cancel order after 1 month | |||
I have ordered Ridgewood dinning set of order no:[protected] dated 15th october, initially i have been told it would be shipped by 15 th, later on 23 rd october i have contacted snapdeal when they cancelled my order :[protected] on 23 rd stating offer displayed was technical error they assured me my order would be fullfilled. on 6 th november when i contacted snapdeal they said delivery has been postponed by 5 days and it would be shipped by 10 th november, today i have got message that it has been cancelled and when i contacted customer care sd team says your product is out of stock and it has been cancelled. because of the thanks givin offer by snapdeal i have ordered this product and lost oppertunity to avail offers from its competitors. these people are just cheating customers i request some one take action against these people . I strongly advice customers dont get attracted to cheaters like snapdeal. Was this information helpful? | |||
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Snapdeal.com customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
I have ordered Red Tape Tan Fisherman Sandals on snap deal in GOSF 3 days sales festival & my order is been confirmed by Snap deal and i can seen Shipment track information about my order conformation & it supposed get delivered on 17th Dec 2014.
But today morning i have checked my mail & my snap deal account. Surprised, i have got message that my order has been cancelled by SD and when i contacted customer care SD team says your product is out of stock and it has been cancelled. because of the thanks giving offer by snap deal i have ordered this product and lost opportunity to avail offers from its competitors.
These people are just cheating customers i request some one take action against these people . I strongly advice customers don't get attracted to cheaters like snap deal.
Details:
YOUR ORDER NO. : [protected]
Order Placed On :[protected]:19:15
Track:
Your order is cancelled
[protected]:14:45
Your order is under process by the seller
[protected]:20:14
Your order is confirmed
[protected]:20:14
You order is successfully placed
[protected]:20:13
Your order is being verified
[protected]:19:15
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But today morning i have checked my mail & my snap deal account. Surprised, i have got message that my order has been cancelled by SD and when i contacted customer care SD team says your product is out of stock and it has been cancelled. because of the thanks giving offer by snap deal i have ordered this product and lost opportunity to avail offers from its competitors.
These people are just cheating customers i request some one take action against these people . I strongly advice customers don't get attracted to cheaters like snap deal.
Details:
YOUR ORDER NO. : [protected]
Order Placed On :[protected]:19:15
Track:
Your order is cancelled
[protected]:14:45
Your order is under process by the seller
[protected]:20:14
Your order is confirmed
[protected]:20:14
You order is successfully placed
[protected]:20:13
Your order is being verified
[protected]:19:15
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We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team