[Resolved]  Snapdeal.com — collected amount more than printed mrp

Address:	New Delhi, Delhi
Website:	www.snapdeal.com

As per the information from “snapdeal” online web site, i ordered one set of lucky roger multi boxer pack of 3, with order id: [protected] (1 item) on 19.10.2018.

Please find their offer in this link https://www.snapdeal.com/product/lucky-roger-multi-boxer-pack/[protected] for your reference, which is as follows.

Mrp rs. 999 (Inclusive of all taxes)

Rs. 349 (65% off)

I received the item by courier and paid rs 351.00 as mentioned in their offer, which is as follows.

Price rs 349
Delivery charges free
Promo discount - rs 27
Shipping charges rs 29
Total amount rs 351

However when unpacked, i noticed that the mrp tag of a single unit is rs. 99.00 only, thus for 3 pieces rs. 297.00 only.

In this way they collected rs. 52.00 more than the total mrp amount, thus a clear incident of “cheating”.

Please find attached herewith the copy of their invoice and image of the product with mrp tag, for your perusal.

I informed this matter to snapdeal in their email id [protected]@snapdeals.co.in, but not received a clear reply, but asked me to return the product.

Since it’s obviously not a matter of exchange or refund, but a clear incident of cheating the customers by providing wrong and false information in their online web site and collecting excess money than the printed mrp.

In this way i lost my time, money and suffered mental tension as well for which they have to pay compensation to me of rs. 50, 000.00.

I hereby kindly request you to do the needful to intervene in this matter seriously and give justice to me.

Looking forward to your actions and receiving your valuable response in this matter, at the earliest.

Thanking you.

Yours faithfully,

Madhuraj mukundamenon