[Resolved]  Snapdeal.com — company fraud with me, that i pay new mobile price and company send me second hand mobile

Address:

Sikar, Rajasthan, 332712

Dear sir,
My name is radhey. I bought a mi red mi note 4 mobile from snap deal on dated 15 dec.2017. When i checked this mobile it was bad condition like speaker creak. I went mi customer service centre, where support officer said to me that mobile already used and it is second hand set.
I complaint to snap deal that said to me your problem short out withen 24-48 hrs. But till date complaint not short out. I have send many mail regarding refund rs.10999/-but snap deal are not doing refund my amount. I have return send mobile to snap deal given address.
I earning 10000/- turn around snap deal or make my work. Sir, i want not any mobile, i want only my 10999-but snap deal not pay my refund.

Last 20 days snap deal have did to much more mental tourcher mine.
Sir my earning 10000/month, i have very worried. If my refund (Rs.10000) not receive i will do to susite.

Snap deal is a fraud company who second hand mobile sell in new mobile rate.

Sir i kindly request to you please help me and take legally action against snap deal asap.

Thanks
Radhey