[Resolved] Snapdeal.com — Compensation not received

Rahul09091987

from Rajkot, Gujarat

Address:	Ahmedabad, Gujarat, 380004
Website:	www.snapdeal.com

I order chairs from snapdeal website. On delivery i found some parts were damaged. So i asked the company to replace those parts. The snapdeal agreed on not to replace but will give me compensation of 700rs. On 27th august i got email to submit my bank details. I did. The details were verfied by their bank. Now its been more than a month still i have not received it. My order id is[protected]. Also one chair had manufacturing defect they refuse to get it replace saying its more than 7 days. But they should replace it under manufacture warranty. I receive a bill in which there is no manufacturer name. The snapdeal replied sir its your matter you have to deal with manufacturer.

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Jan 1, 2017

Complaint marked as Resolved

Regularly follow up through email and phone. But actually they were concern only after posting complaint at this forum.

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2016

Snapdeal.com Customer Care's response Dear Rahul09091987,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Nov 09, 2016

Updated by Rahul09091987 not received compensation yet. Its been more than two months since my compensation claim was approved.

Verified Support

Dec 02, 2016

Snapdeal.com Customer Care's response Dear Rahul09091987,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal

Dec 13, 2016

Updated by Rahul09091987 no my issue has not been resolved yet