[Resolved] Snapdeal.com — Complaining on micro oven product

Raj_m

from Bengaluru, Karnataka

Address:	New Delhi, Delhi, 110020
Website:	www.snapdeal.com

I ordered a micro oven on 18 NOV 2016 and received on 24 NOV 2016. installation persons came to the home and opened the seal of the product then checked the product but it is not working they return back and I ordered for replacement of the product on 02 DEC 2016. snap deal executives called me and sent the service engineer to my home that time we are not there in the home and even there is no power on whole day. he returns back then I got a message from snap deal saying that "we understand that you no more want a service engineer visit for your item" its happened on 3 DEC 2016. from that day on words, i have not got any response from snap deal executives even I called so many times and requested through emails too.

Product : IFB 17 Ltr 17PM-MEC2B Solo Microwave Oven Black
ordered id : [protected]
Return Ticket ID : 3730777

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Jan 19, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Dec 09, 2016

Snapdeal.com Customer Care's response Dear Raj_m,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,

Team Snapdeal