Snapdeal.com — complaint agaist the delivery

i had been ordered a product(kaspersky antivirus)through your site on[protected].I already paid the amount of 322 through sbi online banking. bt i didnot get the product till. while looking on your site, it says that you shipped the product on[protected] and estimated delivery was on march11 2015. please do necessary steps.
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Snapdeal.com customer support has been notified about the posted complaint.
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Dear Favas,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.


Regards,
Snapdeal Online Team
Dear Favas Kudukkan,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team

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