[Resolved]  Snapdeal.com — Complaint for order no. [protected]

Address:New Delhi, Delhi, 854328
Website:Snapdeal.com

The order was marked delivered by Snapdeal courier partner on 5th but I received the same on 15th.
The product I have received is different from the one ordered by me. The size I've ordered was 10 but I have received is 9
Screenshot attached.
Kindly get me my money ASAP.
I complained about the same to snapdeal but didn't get any response.
Complain reference number 37724068, 38011674.

Pathetic support.
Regret for shopping at Snapdeal.
+3 photos
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May 31, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Dec 28, 2016
Snapdeal.com Customer Care's response
Dear Nikjain,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,

Team Snapdeal
Jan 17, 2017
Updated by Nikjain
I have neither got my concern solved nor got my money refunded yet
Complaint comments 

Comments

I have purchased a Moto G tubo edition mobile. Snapdeal supplied a mobile. But touch screen are not working. Therefore I have requested for return. But everyday customer care give me fake commitment.
Till they not received the mobile.
Snapdeal.com Customer Care's response, Dec 28, 2016
Verified Support
Dear Prabir Pp,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.

Regards,

Team Snapdeal

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