[Resolved]  Snapdeal.com — complaint number 13713945,order [protected]

Address:Mumbai City, Maharashtra

It is quite pathetic the kind of cheating racket is being run by snap deal on ecommerce level, the company is taking the liberty of cheating the public by fraudulently using the money for months time and then refunding it back on national level this may be amounting in millions. I am going to the length and breath of bringing this to the notice of government agencies to terminate the license of such ecommerce company who deliberately cheat the consumer for their vested interest . There was no reason for the courier company to make several attempts as the product was not available with Snap deal itself, the courier company is also bogus as the numbers are never reachable it is well design cheating company hand in gloves with the courier company. Mr Bansal and Mr kohli should start reverse count down as they are not going to survive for long. I purchased online sketchers shoues on 11/12/2014 against snapdeal order number [protected], they kept promising delivery before 22/12/2014, after my repeated follow up they promised 2nd january on second they send a no reply mail that their courier company could not deliver hence the order stands cancelled and the refund will reflect in my account after7 days, when they id not have the product they clearly should not have taken up the order after using my money for a months time they are saying they will refund my payment i think a strict action should be taken against snap deal
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Rafay syed,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

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