| Address: | 560087 |
| Website: | Snapdeal |
I order queen size storage cot and wardrobe n chair with Order ID: [protected] (1 Item) Placed on 05 Oct, 2016: I received my package on 29 Oct 2016 and it is a free installation from snapdeal. As per policies of snapdeal they has to contact me within 24 hours of product delivery for installation. I started calling to customer care and written mails to [protected]@snapdeal.com, also spoke to customer care executives every day...i can only listen one word from them "apologies" and it will be resolved within 24 hours and sometimes 6 hours...i asked to escalate the issue upon speaking to supervisors and asked to connect manager...they always tell the repeated answer, they are not available currently, we will make a call after 2 hours...sometimes they disconnect the call.. Kindly help to in this regard... does this happen to everyone..
We will reply to your query for Spacewood Crescent Bed Room Set (Queen Size Storage Bed+Two Door Wardrobe+Side Table) soon
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[protected]@snapdeal.com
5 Nov (2 days ago)
to me
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Snapdeal
Hi Janakiram,
Thank you for contacting Snapdeal!
We are working on your query. We assure you that we will respond to you as soon as we have a resolution.
Reference no: 34786937 Issued on: Fri, 4 Nov, 2016
Thank you,
Team Snapdeal
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[protected] Original Message[protected]
From: Janakiram K [[protected]@gmail.com]
Sent: 4/11/2016 11:00 AM
To: [protected]@snapdeal.com
Subject: complaint no: 34786937_ order: [protected]_Installation issue
My order: [protected] was delivered on 29_october-2016. Till date, I have not got any call from customer service. Kindly do the needful as soon as possible.
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Regards,
Janakiram K
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