[Resolved]  Snapdeal.com — Complan nutrigro badam kheer delivered which was expired a month before

Address:Chennai, Tamil Nadu, 600117
Website:www.snapdeal.com

I had ordered a Complan nutrigro badam kheer on 02/10/16( Order no-[protected]) n the product was delivered to me on 08/10/16. As 5he product deliver had expired on 09/16, I requested a return n refund. The product was picked up on 09/10/16 and I was told there will be a quality check.

On 15/10/16 I was informed that my product has failed quality check and it is completely perfect and thus, they are returning me the product and the refund is cancelled. I called them on 16/10/16 and at leat 5 times since then asking them to resolve the issue. Last call was on 29/10/16. I had continously requested them to see to that, that the product was expired and it would have been extremely hazardous if I would have fed that to a 3 yr old child.

As 5 here was no proper action taken regarding the same and waiting for more than a month for the seller to take action. I am filing this complaint.
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Jan 22, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Dec 09, 2016
Snapdeal.com Customer Care's response
Dear gaurigopi,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,

Team Snapdeal
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