[Resolved] Snapdeal.com — Consumer court is doing nothing | |||||
Order ID: [protected] NO response of my previous complaint filed.. I think consumer court is just doing nothing in resolving my case.. This is the second time my return request has been rejected.These people keep on giving me lame excuses that you couldnt clear the quality check and when I asked them the reason they told that they have no reason and they will be sending my product back.. They are the biggest liars.. My previous case with Order ID: [protected] ... They kept that case pending for over a month and neither they initiated the refund nor I have recieved the products back.. I have spent around 400rs balance in calling the company executive and get updated but at the end they refused to initiate the refund.. I gave up on that case but I wont give up on this one.. I want my refund in my bank account.. Your company's trust policy itself says that if you dont like the product you can return it within 7 days.. Thats what I did.. I put a return request on the same day of its delivery as the router was not supported on my device.. I want my router returned. I agreed to take the sarees back send them to me.. I won't agree the replacement of the router I only want refund.. Was this information helpful? | |||||
Jan 1, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Nov 24, 2016 Snapdeal.com Customer Care's response Dear Arpanjain14, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal Verified Support Dec 01, 2016 Snapdeal.com Customer Care's response Dear Arpanjain14, We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance. Regards, Team Snapdeal | |||||
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