Snapdeal.com — Courier charges and referral amount not received

Address:	Anantapur, Andhra Pradesh, 515671
Website:	SNAPDEAL

My order no is [protected], and i received a cheap quality product thats why i placed for refund they asked to send manually yourself we will refund the charges after that i am sent my product via DTDC on 28-03-16 but on[protected] its came back to me that dtdtc employess are telling sorry sir they snapdeal warehouse not accepted delivery and my courier charges till now not received by me and there promoting APP SHARE and i referred one friend to snapdeal and his order is delivered on[protected] acc to snapdeal T&C cashback should credit into freecharge wallet within 6-10 days after delivery but till now 15 days completed me and my friend not received till now