[Resolved] Snapdeal.com — Cozy Seatings Maradona Leatherette 3+1+1 Seater Sofa Set - Black

Manikandan T K

from Bengaluru, Karnataka

Website:

www.snapdeal.com

I had ordered "Cozy Seatings Maradona Leatherette 3+1+1 Seater Sofa Set - Black" in Snapdeal.com. Order Details:Order ID: [protected] (1 Item) DETAILS Placed on 06 Oct, 2016. This order has been cancelled by Snapdeal on Nov 5, 2016 without my knowledge. Money has been refunded. When I contacted customer care, they said that it happened due to technical issue. This is a loss for me. If they were not able to fulfill my order maximum they can take one week but they have taken a month. I lost festive offer 2000. I would have spent this money to buy any other product availing festive offer or I would have invested this money in something else. Once again its great loss for me.

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Dec 13, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 11, 2016

Snapdeal.com Customer Care's response Dear Manikandan T K,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal