[Resolved]  Snapdeal.com — Crompton greaves brisk air 200mm plastic ventilation fan white: order no [protected]

Address:	560067
Website:	www.snapdeal.com

I ordered two no of crompton greaves brisk air 200 mm plastic ventillation fan, with order no [protected]. I received the order on 4th april. As per there policy of 14 days return, i tried to make return as it was not fitting in my wall on 17th april. One i was able to make return, but another i was not able to return. I tried to contact them with reference number 41336231. I called them no of times on there customer care all told they will look for the issue but there was no further steps taken. Again i mailed them with earlier mail, reference number 41531949. Again i called there customer care, that person told i am escalating your issue with reference no 41335360. He told we will take action, our senior staff will call you. These lines already there another executive told whenever i called them. Almost 20-25days i am behind them to make a pickup of there order. But they are not doing anything. I want to return there product and my money refund as soon as possible.