[Resolved] Snapdeal.com — Crompton greaves geyser | |||||
I have ordered a crmpton greaves geyser from snapdeal. They said installation would be done by the crompton company, but in actual the crompton doesnt provide any installation. I then called up the local electrician to fix the geyser. He came and said the geyser is faulty and has leakage. I called up snapdeal to return the product. They registered a request and kept sending me msgs that today an executive will come up to pick the product. But none came up. I raised the request twice and still none turned up and finally closed the replacement request. Now i call up snapdeal, they say we have registered a complaint.. And thats all.. Nothing happened and the geyser lies at home useless. I want either replacement or refund. I guess this is a new stragey of cheating customers. Saying we will pickup the product today and finally none turning up. Was this information helpful? | |||||
Dec 20, 2016 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Nov 17, 2016 Snapdeal.com Customer Care's response Dear vision, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal | |||||
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