[Resolved]  Snapdeal.com — Customer service Issue

My order delivery was delayed and when the order was delivered I had size issues so I wanted to return the product. I raised the request, it's been 15 days there to no pick up still.
And when I spoke to the customer care department they assured me that within 24-48 hrs pick up will be initiated. Still no pick up. After 5 days again when I spoke to customer care department. The agent name is Pallavi.
She has no respect towards the customer. She is criticizing the customer and was talking about the amout. Actually the product the ordered was of Rs.250. so she was telling 250rs will be credited to your account. Is this the way u give customer service. Whether it's 250 or 2500 doesn't matter. Your service matter's the most. She doesn't have respect towards money. Shame on her and Shame on your company to hire such kind of cheap mannerd people who are only concerned with huge amount product services only. I Request the team to please take action on this or stop selling products that are below Rs.1000. Because for you people who place least amount product are cheap. My kind request please Don't encourage such unprofessionals.

MOBILE number - [protected]
Email ID - [protected]@gmail.com
SubOrder ID - [protected]
Product name - FASHION365 Cotton blend white plain polo T shirt
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Dec 15, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Nov 14, 2021
Snapdeal.com Customer Care's response
Hi Sirisha,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
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